Jenny Wolfson: Making sure help is always at hand
When a resident pulls her emergency call cord in the middle of the night, having a calm, capable person respond quickly is essential. In the Brown Family House, that person is Jenny Wolfson. As one of our site representatives, Jenny is on call from 5 p.m. to 8 a.m. to assist residents in need. 2Life has live-in site representatives at each campus to ensure 24-hour, on-site emergency coverage.
When called, Jenny responds immediately, assessing the situation to determine whether emergency medical services are required or whether the resident simply needs assistance. If someone does need medical help, having a trusted, familiar face on the scene can be very calming. Since taking on the role in early 2020, Jenny has earned the trust of many at Brown House who have come to rely on her—whether they need help or just a listening ear.
Serving others is a theme in Jenny’s life; she also works at a childcare center. But she finds working with older people especially fulfilling.
“The families are counting on us to take care of their loved ones. It makes me feel good to know that I and my fellow site representatives are watching out for them,” Jenny says.