Jennifer Rich: Creating vital connections

For Jennifer Rich, life is about connecting with other people. As Director of Resident Services at Shillman House in Framingham, her work is also about linking 2Life residents with the resources they need to lead healthy, fulfilling lives.

As a licensed mental health counselor, Jennifer is a trusted source of support for residents and families facing challenges associated with aging. But her outreach extends to all Shillman House residents through regular check-ins, building relationships that encourage those who need support to feel confident asking for it. Jennifer’s commitment to aging in community extends beyond 2Life. She serves on the Framingham Council on Aging and recently served on a mayoral advisory committee focusing on senior issues. But her first priority is serving the people at 2Life.

“The relationships I have developed with the people here are precious to me,” Jennifer says. “I care deeply about them and they reflect that back. That’s such a wonderful feeling.”